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Help & Support
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Frequently asked questions
All help articles →How do I book an appointment?
Open a host's profile, pick a service and an available slot, then confirm. You'll verify with an OTP or your account and (for paid services) pay securely via Razorpay.
How do I reschedule or cancel?
Open the booking from My Bookings and use Reschedule or Cancel. Some hosts may charge a reschedule fee, shown before you confirm.
I didn't get my confirmation email.
Check spam, and confirm the email address you booked with. Confirmations are transactional and always sent. Still missing? Contact support below.
How do payments and refunds work?
Payments are processed by Razorpay. Refunds, when applicable, follow the host's policy and are returned to your original payment method.
How do I become a host?
Head to Be a Sloth to start onboarding — set up your profile, services and availability, then go live.