Leaving a review

When you can review

You can review a booking once it's completed — after the session has happened and is marked done. Before that, there's nothing to review yet.

A Leave a Review option appears on that booking once it's complete. You give a rating from 1 to 5 and can add a few words.

One review per booking

You can leave one review per booking. If you've already reviewed it, you'll see that you have — you can't submit a second one for the same booking.

Where to find it

Go to your My Bookings page (or your Reviews page for ones you've left), open the completed booking, and use the review option there.

The host can review you too

Reviews go both ways on Book A Sloth — after a completed booking, the host can also leave a review. It's how both sides build trust.

Reviews — common questions

Who can leave a review? Only someone with a completed booking. You can't rate a host without booking, and cancelled, refunded, or missed bookings aren't eligible. Free bookings are — price doesn't matter, completion does.

Can I edit my review? Yes. Open the review on the completed booking and update the rating and words — the latest saved version replaces the old one, and your rating change is reflected in the host's average.

Can I delete my review? No — there's no delete option. If you want to change what you left, edit it instead. To have a review removed entirely, contact Book A Sloth Support.

How many reviews per booking? One per booking, per side. You can't submit a second review for the same booking — edit the existing one. Each separate completed booking (including repeat bookings with the same host) gets its own review.

Does my rating affect the host's rating? Yes. Your rating feeds into the host's overall average shown on their profile.

Do I have to give a rating? Yes — the rating (1–5) is part of submitting a review; it isn't rating-only or comment-only, they go together.

Where do I manage my reviews? From your My Bookings page (or Reviews for ones you've left) — open the completed booking to add or edit.

My review isn't showing / the option is missing. The booking may not be completed yet. If it's completed and you still can't submit or edit, refresh, then contact Book A Sloth Support.

Can the host edit or remove my review? No. Hosts can't edit or delete customer reviews — you manage your own.