Plans and upgrading

Book A Sloth has three plans. See the pricing page for current prices, limits, and the full comparison.

The plans

• Starter — free forever, with real online payment collection built in. Best for getting started. A 5% commission applies per booking on this tier.
• Host+ — a flat annual price, 0% commission, higher limits, custom branding, reminders, and auto invoices.
• Studio — everything in Host+ plus unlimited services and bookings, advanced analytics, client CRM, and premium branding.

Exact prices, limits, and what's included live on the pricing page, since they can change.

Upgrading

Upgrade any time from Upgrade in your dashboard. Upgrading is additive — your existing bookings, history, and your page link stay exactly as they are. Your new limits and features apply right away once payment goes through.

My plan shows as free after I paid

Plan activation can take a few minutes after payment. If it's still not active after about 15 minutes, reach us from the Help page with your payment details and we'll activate it.

My plan expired

An expired paid plan automatically drops back to the free Starter tier and its limits. Renew from the Upgrade page to restore your paid features.

Cancelling

You can cancel a plan any time — there's no lock-in beyond the billing period you've already paid for. Your booking history and data stay accessible.

What is a subscription plan on Book A Sloth?

A subscription plan gives hosts access to platform features and sets limits on services, digital products, theme colours, reminder flows, and more. Choose the plan that fits your business.

Why do I need a subscription plan?

It unlocks features for your business — more services and digital products, extra customization, and room to grow.

What subscription plans are available?

Three plans: Starter, Host+, and Studio. Higher plans raise service limits, booking capacity, digital products, customization, and premium features.

Is there a free plan available?

Yes. The Starter plan is free, letting you start offering services with limited features before upgrading.

What features are included in the Starter plan?

A limited number of services, digital products, theme colours, and bookings — designed for getting started.

What is included in the Host+ plan?

Higher limits for services, bookings, digital products, and theme colours, plus 0% booking commission and more reminder and follow-up automation than Starter.

What is included in the Studio plan?

The highest limits — unlimited services and bookings, more theme colours, and additional reminder automation for a growing business.

Can I upgrade my subscription plan?

Yes, any time you need more features or higher limits. It activates after successful payment.

Can I downgrade my subscription plan?

Yes. You can move to a lower plan, though your available limits may decrease.

How do I purchase a subscription plan?

Go to the Plans section, choose a plan, and complete payment through the secure Razorpay checkout.

Which payment gateway is used for subscription plans?

Razorpay. Your subscription activates after successful payment verification.

How do I know if my subscription is active?

Your dashboard shows your active plan, renewal information, and feature limits.

Can I change my plan after purchasing it?

Yes. Upgrade or change any time; your features and limits update accordingly.

What happens if my subscription expires?

Your account automatically falls back to the free Starter plan until you renew.

Will I lose my services if my plan expires?

Your account stays active, but limits drop to Starter's. If you exceed them, renew or upgrade.

Can I renew my subscription before it expires?

Yes, to keep premium features without interruption.

Does my subscription renew automatically?

Some plans support auto-renewal through Razorpay subscriptions. Check your subscription settings in the dashboard.

Can I cancel my subscription?

Yes. If it's set to auto-renew, cancel the renewal; your current plan stays active until the period ends.

What happens after I cancel my subscription?

Your plan stays active until the current billing period ends, then switches to Starter.

Can I purchase the same subscription again?

Yes. If it expired, buy the same plan again any time to restore premium features.

Why isn't my subscription active after payment?

Confirmation can take a few minutes via webhook processing. The platform checks pending payments and usually updates within about 15 minutes.

I paid for my subscription but it still shows the Starter plan — what should I do?

Wait about 15 minutes for reconciliation. If it's still not active, contact Support with your Razorpay payment or subscription ID.

Can I purchase a subscription during onboarding?

Yes. Choosing and paying for a plan is one of the final onboarding steps.

Can I change my subscription plan during onboarding?

Yes. Select the plan that best suits your business before completing onboarding.

Who should I contact if I have a subscription issue?

For purchasing, renewing, activating, or cancelling issues, contact Support with your registered email or phone number and your payment or subscription reference.

Can I compare subscription plans before purchasing?

Yes. Book A Sloth shows each plan's features and limits so you can compare on the pricing page.

Which subscription plan should I choose?

Start with Starter. As you need more services, products, and bookings, upgrade to Host+ or Studio.

Can I upgrade my subscription anytime?

Yes. The new plan activates after successful payment.

Will my existing bookings be affected after upgrading?

No. Upgrading only raises limits and features; bookings, services, and customers stay unchanged.

Will my Digital Products remain after upgrading?

Yes. Upgrading simply lets you publish more if you'd hit a limit.

What happens if I exceed my subscription limits?

You'll need to upgrade before creating more services or Digital Products.

Can I see my remaining plan limits?

Yes. Your dashboard shows used resources and available limits.

Does upgrading unlock more services?

Yes. Higher plans allow more services than Starter.

Does upgrading unlock more Digital Products?

Yes. Host+ and Studio allow more Digital Products than Starter.

Does upgrading increase my booking limit?

Yes. Premium plans provide higher booking capacity.

Does my subscription affect reminder automations?

Yes. Higher-tier plans include more reminder and follow-up automation.

Does my subscription affect theme customization?

Yes. Premium plans offer more theme colour options than Starter.

Can I purchase a subscription using UPI?

Yes. Razorpay supports UPI, cards, net banking, and other methods.

Can I pay using a debit or credit card?

Yes. Razorpay supports debit and credit cards and other methods.

Can I receive an invoice for my subscription?

Yes. Access your payment details and invoice from your account, or contact Support.

Can I view my subscription payment history?

Yes. Your account keeps a record of subscription payments to review any time.

What should I do if my payment is deducted but my subscription isn't activated?

Wait a few minutes for verification. If it's still not active after reconciliation, contact Support with your payment details.

Will I receive a confirmation after purchasing a subscription?

Yes. After verification, your account updates to the selected plan and you receive confirmation.

Can I change my subscription more than once?

Yes, whenever needed, provided the plan is available.

Can businesses of any size use Book A Sloth subscription plans?

Yes. The plans suit individuals, creators, professionals, and growing businesses.

Does upgrading my subscription change my public profile?

No. Your profile stays the same; upgrading only unlocks features and raises limits.

Will my customers know which subscription plan I'm using?

No. Plans manage your account features and limits; customers only see your services and products.

Can I continue accepting bookings while changing my subscription?

Yes. Existing bookings continue as normal unless there's an unexpected payment issue.

Can I contact support before purchasing a subscription?

Yes. If you're unsure which plan is right, contact Support for guidance.

Who should I contact for subscription billing issues?

For billing problems, payment failures, incorrect charges, or activation issues, contact Support with your registered email or phone and your Razorpay payment or subscription ID.

Can I upgrade my subscription immediately after signing up?

Yes. Choose a higher plan whenever you need more features or limits.

Do subscription plans have different booking capacities?

Yes. Higher-tier plans allow more bookings to support growth.

Can I switch from the Studio plan back to the Host+ plan?

Yes. Your account limits update to the selected plan.

Will I lose my customer data after changing plans?

No. Changing plans doesn't remove customer information, booking history, or profile details.

Does changing my plan affect my earnings?

No. Existing earnings stay in your dashboard; changing plans only affects features and limits.

Can I continue receiving bookings after my plan expires?

Your account moves to Starter after expiry; whether you keep accepting bookings depends on Starter's limits.

Will my published services be removed if I downgrade?

No. Existing services aren't deleted, but if they exceed the new plan's limits you may need to reduce them before adding new ones.

Will my Digital Products be deleted after downgrading?

No. Existing products remain; your ability to publish more depends on the current plan's limits.

How can I check my current subscription plan?

View your active subscription, status, and expiry from your dashboard.

Can I see my subscription expiry date?

Yes. Your dashboard shows the expiry or renewal date.

Will I receive a reminder before my subscription expires?

Book A Sloth may send reminders before expiry so you can renew without interruption.

Can I renew my subscription after it has expired?

Yes. Purchase or renew a plan any time to regain premium features.

Can I upgrade if I have already reached my plan limits?

Yes. Upgrading immediately raises your available limits.

Does upgrading affect my profile URL?

No. Your profile URL stays the same.

Will my booking links change after upgrading?

No. Existing booking links keep working; upgrading only unlocks features and higher limits.

Does my subscription affect appointment reminders?

Yes. Premium plans include additional reminder and follow-up automation.

Can I purchase a subscription from my mobile phone?

Yes, from any supported device — mobile, tablet, or desktop.

What should I do if my subscription payment is pending?

Wait a few minutes for verification. If it stays pending, contact Support with your payment reference.

Can I use Book A Sloth without purchasing a subscription?

Yes. Start on the free Starter plan and upgrade later.

Can I upgrade multiple times?

Yes, whenever your business needs more resources or features.

Is my subscription linked to my account?

Yes. It's applied automatically after successful payment verification.

Can I transfer my subscription to another account?

No. Subscriptions belong to the account that purchased them.

Does every host need their own subscription?

Yes. Each host account manages its own plan, features, and limits.

Can I contact support to help me choose a subscription plan?

Yes. If you're unsure which plan fits, contact Support for guidance.

Where can I learn more about subscription plans?

Visit the Plans section in your dashboard or the pricing page to compare and choose.

Which subscription plan is best for beginners?

The Starter plan — free forever with essentials to start accepting bookings.

Which subscription plan is best for freelancers?

The Host+ plan — designed for solo creators, freelancers, and independent professionals who need higher limits and premium features.

Which subscription plan is recommended for studios?

The Studio plan — ideal for growing businesses, clinics, agencies, and studios needing unlimited services, bookings, and advanced customization.

What does "0% commission on bookings" mean?

On eligible premium plans, Book A Sloth doesn't deduct a commission from your bookings — you keep the full amount, excluding applicable payment gateway charges.

Does the Starter plan charge commission?

Yes. Starter includes a 5% commission per booking — good for getting started before upgrading.

Does the Host+ plan charge booking commission?

No. Host+ offers 0% commission on bookings.

Does the Studio plan charge booking commission?

No. Studio also includes 0% commission on bookings.

Can I upgrade from Starter to Host+?

Yes, whenever you need more features, higher limits, or zero booking commission.

Can I upgrade from Host+ to Studio?

Yes. Upgrade to Studio to unlock unlimited resources and premium features.

Will my data remain safe after upgrading?

Yes. Upgrading doesn't affect your services, bookings, customers, or account data.

Does my subscription affect online payments?

Online payment support is available across plans; premium plans add features and higher limits.

Can I continue using my booking page after upgrading?

Yes. Your booking page stays active; only features and limits expand.

Can I upgrade during an active subscription?

Yes, any time without creating a new account.

Is there a limit on bookings in the Starter plan?

Yes. Starter includes an annual booking limit; upgrade for more.

Does Host+ allow more bookings than Starter?

Yes. Host+ significantly increases booking capacity.

Does Studio have booking limits?

Studio is built for high volumes and includes unlimited bookings under the current pricing model.

Can I create unlimited services with the Starter plan?

No. Starter limits the number of services you can create.

Does Host+ increase my service limit?

Yes. Host+ allows more services than Starter.

Does Studio include unlimited services?

Yes. Studio includes unlimited services.

Can I sell Digital Products on every subscription plan?

Availability and limits for Digital Products depend on your plan — see the pricing page. Upgrade if your current plan doesn't include what you need.

Which plan is best if I sell many Digital Products?

The Studio plan — it offers the highest limits.

How do I know when it's time to upgrade my subscription?

When you hit your plan's limits, get more bookings, need more services, or want premium features like zero booking commission.

Will upgrading interrupt my bookings?

No. Bookings continue normally during an upgrade.

Can I compare all subscription plans before purchasing?

Yes. The pricing page compares Starter, Host+, and Studio features, limits, and benefits.

Where can I manage my subscription?

From your dashboard — view your plan, upgrade or renew, review billing, and monitor limits.