Selling digital products
Alongside bookable services, you can sell digital products — guides, templates, recordings, anything that's a file.
Add a product
In your dashboard, go to Products, upload your file, and set a price (or make it free). It then appears on your page for guests to buy.
When someone buys, they get a secure download link automatically. Each link allows up to 3 downloads and expires after 24 hours, so buyers are encouraged to save the file once they have it.
How many products can I sell?
The number of digital products depends on your plan — the free tier includes a small number, and paid plans include more, up to unlimited on the top tier. See the pricing page.
A buyer says their link expired or hit the limit
Re-issue a fresh download link for them from your Products area. Links are capped at 3 downloads on purpose; a new link resets that.
Upload won't go through
Files must be under 2 MB. If an upload is rejected, check the file size and that it's a supported file, then try again. Reach us from the Help page if it keeps failing.
What are Digital Products on Book A Sloth?
Digital Products let hosts sell or share downloadable files — eBooks, templates, guides, PDFs, courses, checklists, or other resources. Customers buy or claim them online and receive a secure download link.
How do I create a Digital Product?
Go to Dashboard → Products, upload your file, add a title and description, set a price (or make it free), and publish. It then appears on your public profile.
Can I offer a Digital Product for free?
Yes. Free products download without payment; paid products need a completed payment before the download link is issued.
How do customers download a Digital Product?
After purchasing (or claiming a free product), customers receive a secure, token-protected download link.
Is there a limit on downloading a Digital Product?
Yes. Each secure link allows up to 3 downloads and expires after 24 hours. If it expires or the limit is reached, contact the creator for a new link.
Can I sell paid Digital Products?
Yes. Set a price before publishing; customers pay before receiving the secure download link.
What types of Digital Products can I upload?
Downloadable resources such as eBooks, PDFs, templates, guides, worksheets, checklists, and presentations.
Where can customers find my Digital Products?
Published products appear on your public profile, where visitors can view details and buy or download them.
Can I edit a Digital Product after publishing it?
Yes. Update the title, description, price, or replace the file any time.
Can I change the price of my Digital Product?
Yes. New customers see the updated price; existing buyers aren't affected.
Can I make a paid product free?
Yes. Set the price to ₹0 so customers can download it without paying.
Can I change a free product into a paid product?
Yes. Update its price before publishing the change; future customers pay before downloading.
Is my Digital Product secure?
Yes. Secure tokenized download links help protect files from unauthorized access and sharing.
Can anyone download my Digital Product?
No. Only customers who purchased or claimed it receive a secure download link.
Can I upload more than one Digital Product?
Yes, depending on your plan's limits. Higher plans allow more.
How many Digital Products can I create?
It depends on your subscription plan — see the pricing page. If you hit the limit, upgrade to add more.
Can I replace the uploaded file after publishing?
Yes. Replace the file so future customers get the latest version.
Where are my Digital Product files stored?
Files are uploaded and stored securely. Customers receive protected download links instead of direct file access.
Can I delete a Digital Product?
Yes, from your dashboard. Deleted products no longer appear on your profile.
What happens if I delete a Digital Product?
It's removed from your profile and new customers can't buy or download it. Consider this carefully if it has active buyers.
Can customers download a product multiple times?
Yes, within the allowed limit — up to 3 downloads per secure link before it expires.
Can customers download the product on multiple devices?
Yes, using the secure link, provided it hasn't expired and the download limit isn't reached.
What happens if the download link expires?
Contact the creator for a new download link.
What happens if all download attempts are used?
The secure link stops working. Contact the creator if you need access again.
Can customers share the download link with others?
No. Links are only for the buyer; sharing can use up the available downloads and lock the original buyer out.
Can I duplicate a Digital Product?
If the Duplicate feature is available, copy an existing product, then edit the title, description, price, or file before publishing.
Can I upload a thumbnail for my Digital Product?
Yes. A thumbnail makes your product more attractive and shows customers what they're buying.
Can I update the description of my Digital Product?
Yes, any time. Clear, current descriptions help customers understand what they'll receive.
Can I change the title of my Digital Product?
Yes. Use a clear, descriptive title so customers can identify it.
Can I temporarily hide a Digital Product?
If activation/deactivation is available, you can hide a product without deleting it.
Why isn't my Digital Product visible on my profile?
Make sure it published successfully and you haven't exceeded your plan limits. If it continues, contact Support.
Can I sell the same Digital Product to multiple customers?
Yes. Each buyer gets their own secure download link.
How do customers pay for a Digital Product?
Through the secure Razorpay payment gateway. On success, they get access to the download link.
What happens if a customer's payment fails?
The purchase isn't completed and no link is generated. The customer can retry from the product page.
What if a customer pays but doesn't receive the download link?
Confirmation can take a few minutes. If it's still missing after payment is verified, contact Support with the payment details.
Can customers purchase the same Digital Product again?
Yes. Each successful purchase generates a new secure download link.
Can I see who purchased my Digital Product?
Yes. Your dashboard shows product purchases and related transaction information.
Can I track Digital Product sales?
Yes. Monitor purchases and earnings from your dashboard.
Are Digital Product earnings included in my earnings dashboard?
Yes. Payments for Digital Products contribute to your earnings, viewable from your dashboard.
Is there any platform commission on Digital Product sales?
Platform rules apply to transactions. For questions on commissions or payouts, check your earnings dashboard or contact Support.
Can I request a payout for my Digital Product earnings?
Yes. Once your eligible balance meets the minimum withdrawal, submit a payout request from your dashboard.
What happens if I upload the wrong file?
Replace it as soon as possible so future customers get the correct version.
Can I organize my Digital Products?
Yes. Clear titles, descriptions, and thumbnails make your offerings easy to browse.
Can customers leave reviews for Digital Products?
If product reviews are supported, customers can leave feedback after purchase. Otherwise, reviews are tied to completed service bookings.
Can I sell updated versions of the same Digital Product?
Yes. Replace the file or create a new version so customers get your latest content.
What should I include in my Digital Product description?
What it contains, who it's for, the format, and what customers get after downloading.
How can I increase Digital Product sales?
Use a professional thumbnail, a clear description, an appropriate price, and keep your profile complete.
What should I do if customers can't download my product?
Ask them to check whether the link expired or hit the limit. If it continues, contact Support.
Can I offer Digital Products alongside my services?
Yes. Offer both appointment-based services and downloadable products from the same profile.
Who should I contact if I have problems managing my Digital Products?
If you can't create, edit, upload, publish, or manage products, contact Book A Sloth Support with your registered email or phone number and a description of the issue.