Creating and managing services
A service is anything bookable you offer — a session, a class, a consult, a slot.
Add a service
In your dashboard, go to Services → Add New and fill in:
- Title and description — what it is.
- Price — paid services have a ₹100 minimum; or set it free (₹0), up to your plan's free-service limit.
- Duration — how long it runs, which drives your available slots.
- Inclusions, exclusions, and FAQs — so guests know exactly what they're booking.
- Thumbnail — an image for the service.
Save it, and it appears on your public page ready to book.
Edit, duplicate, or pause
From your Services list you can edit a service, duplicate one to reuse its setup, or deactivate one to take it off your page without deleting it. Reactivate any time.
Editing the price doesn't change existing bookings — anyone who already booked keeps the price they paid. New bookings use the new price.
How many services can I have?
The number of services (and how many can be free) depends on your plan. If you hit your plan's limit, you'll be prompted to upgrade — see Plans and upgrading.
A service isn't showing on my page
Check that it's active, and that your profile is complete. If a service is deactivated it won't appear to guests.
What is a service on Book A Sloth?
A service is an appointment or session offered by a host that customers can book online. Each service includes a title, description, duration, price, inclusions, and available booking times.
How can I view available services?
Visit a host's public profile to browse all the services they currently offer, with details, pricing, and booking options before you reserve.
Can I book any service I see?
Yes. If the service is active and has available time slots, you can book it directly from the host's profile.
How do I know what a service includes?
Each service has a detailed description. Many hosts also list inclusions, exclusions, and FAQs so you know exactly what you'll receive.
Can I compare different services?
Yes. Browse multiple services on a host's profile and compare descriptions, duration, pricing, and features before deciding.
Are all services paid?
No. Hosts can offer both free and paid services. The price is shown before you book.
How do I know the price of a service?
The price is displayed on the service page before booking, so you always know the cost before paying.
Can the service price change?
Yes. Hosts can update prices, but bookings already confirmed keep the original price paid at the time of booking.
Can I see how long a service lasts?
Yes. Every service shows its duration so you know how much time to set aside.
Can a service have FAQs?
Yes. Hosts can add FAQs to each service to answer common questions before booking.
Can I contact the host before booking a service?
Review the service details on the host's profile first. If you still have questions, use the communication options provided by the platform or the host.
Why can't I book a particular service?
The service may be inactive, unavailable, or out of time slots. Try another service or check back later.
Can a host temporarily disable a service?
Yes. Hosts can activate or deactivate services any time without deleting them.
What happens if a service is removed?
New customers can't book a removed or deactivated service. Existing confirmed bookings are handled according to platform policies.
Can I see customer reviews for a service?
Reviews appear on the host's profile after customers complete bookings, helping you decide.
Can hosts offer multiple services?
Yes, depending on the limits of their subscription plan.
How does a host create a new service?
Go to Dashboard → Services → Add New and enter the title, description, duration, price, FAQs, and thumbnail, then publish.
What information is required to create a service?
Typically a title, description, duration, pricing, inclusions, exclusions, FAQs, and an optional thumbnail image.
Can hosts edit an existing service?
Yes, any time from the Services section of the dashboard.
Can a host duplicate a service?
Yes. Duplicating makes it easy to create similar offerings without starting from scratch.
Can hosts delete a service?
Yes. Remove services you no longer offer — just make sure there are no active bookings attached.
Can a host change the service price?
Yes, from the dashboard. Confirmed bookings continue at their original price.
Can hosts change the service duration?
Yes. Future bookings reflect the new duration.
Can hosts upload an image for a service?
Yes. Each service can include a thumbnail to make it easier to identify.
Can a service include documents or downloadable files?
No. Services are for appointments. To sell downloadable content, create a Digital Product instead.
Can hosts offer free consultation services?
Yes. Set the price to ₹0 so customers can book without paying.
Can a service be hidden from customers?
Yes. Deactivate it so it no longer appears on your public profile.
Why isn't my service visible on my profile?
Make sure the service is active, your profile is published, and you've completed onboarding.
How many services can a host create?
It depends on your subscription plan. Upgrading lets you publish more.
Can I add FAQs to my service?
Yes. FAQs answer common questions, reduce support requests, and improve the booking experience.
Can I edit my service after customers have booked it?
Yes. Future details can change; existing confirmed bookings keep the information from when they were booked.
How do I make my service more attractive?
Use a clear title, detailed description, professional thumbnail, accurate pricing, FAQs, and explain exactly what customers receive.
Can I offer different types of services?
Yes. Create multiple services with different durations, pricing, and purposes.
Can customers search for services?
Yes. Customers discover services by exploring host profiles and offerings on the platform.
Can a service have limited availability?
Yes. Availability depends on the host's working hours, blocked dates, and calendar settings.
What happens if two customers try to book the same service?
Only one customer can reserve a specific time slot. Once booked, that slot is unavailable to others.
Can I pause accepting bookings for a service?
Yes. Deactivate the service or adjust availability to temporarily stop new bookings.
Can I change the service description anytime?
Yes, whenever needed to keep information accurate.
Why is my service not getting bookings?
Ensure your profile is complete, the service is active, availability is configured, and your pricing and description are attractive.
Can I create services before completing onboarding?
No. Complete onboarding first to fully access your dashboard and publish services.
Can I change my service after upgrading my plan?
Yes. Upgrading unlocks more features and higher service limits.
Are service bookings automatically confirmed?
Paid services confirm after successful payment; free services confirm immediately.
Can customers cancel bookings for my service?
Yes, according to the platform's cancellation and rescheduling policies.
Can I duplicate a successful service to save time?
Yes. Duplicating lets you quickly create similar offerings without re-entering everything.
Can I create services in different categories?
Yes, within the categories supported during onboarding.
Can I add social links to my service?
Social links go on your public profile rather than individual services.
Can customers see whether I'm verified?
Yes. Verification badges show on your public profile and build trust.
How can I improve my service visibility?
Keep your profile complete, maintain good reviews, stay active, and publish clear, high-quality services. Featured placement may also help.
What should I do if customers report incorrect service information?
Review and update the details immediately. Accurate information avoids confusion and builds trust.
Who should I contact if I have problems managing my services?
If you can't create, edit, publish, or manage services, contact Book A Sloth Support with your registered email or phone number and a description of the issue.
Can I create a service without adding a description?
Add a detailed description before you save — a new service goes live as soon as you save it (there's no separate draft state), and a clear description helps customers understand your offering and improves bookings.
Can I offer services outside my selected business category?
No. Your services should belong to the primary business category you chose during onboarding. To offer a completely different category, update your business information or contact Support.
Can customers filter services before booking?
Yes. Customers can browse and compare services by price, duration, and type.
Can I make one service free and another paid?
Yes. You control pricing per service — offer free consultations and charge for premium services.
Can I add instructions for customers before the appointment?
Yes. Include preparation instructions in the service description.
Can I add multiple images to a service?
The platform primarily supports a service thumbnail. Additional images, if supported later, will appear in your service management dashboard.
Can I create services for online appointments?
Yes, depending on how you've configured your business and appointment settings.
Can I create services for offline appointments?
Yes. For an in-person (offline) service your profile needs a location / map link set — the service won't save without it. Add any extra meeting instructions in the service description.
Can I offer both online and offline services?
Yes. Many hosts create separate services for online and offline so customers can choose.
Can customers see whether a service is online or offline?
Yes. The service information should clearly mention the appointment type.
Can I temporarily stop accepting bookings without deleting my service?
Yes. Deactivate the service or adjust availability — your information stays saved.
Can I reactivate a paused service later?
Yes. Activate it from your dashboard whenever you're ready.
What happens to my existing bookings if I deactivate a service?
Deactivating only prevents new bookings. Existing confirmed bookings remain valid.
Can I schedule when a service becomes available?
Availability follows your working hours and calendar settings; customers book only within your available slots.
Can I set different prices for different services?
Yes. Every service has its own price.
Can I change the thumbnail after publishing a service?
Yes, any time. A professional image helps attract customers.
Can customers report an incorrect service listing?
Yes, by contacting support. Hosts should keep listings accurate.
Can I include meeting instructions in my service?
Yes. Explain how the appointment works, where to join, or what to prepare.
How many active services should I have?
There's no perfect number — offer what you can manage and keep updated. Quality beats quantity.
Why should I add FAQs to every service?
FAQs answer questions before booking, reducing support requests and building trust.
Can I offer introductory consultation services?
Yes. Many hosts offer a free or low-cost intro consultation for new customers.
Can customers see when a service was updated?
Customers see the latest version of your details. Keeping them current avoids confusion.
Can I create seasonal services?
Yes. Publish services for occasions, promotions, workshops, or limited-time events, and remove them when done.
Can I rename my service after publishing?
Yes. Choose a clear, descriptive title that reflects your offering.
Can I use emojis in my service title?
Emojis may be supported, but simple, professional titles usually read better.
Can customers search using service names?
Customers browse and discover services on the platform. Meaningful names make yours easier to recognize.
Should I include pricing inside the description?
Not necessary — price shows separately. Use the description for value, benefits, and process.
Can I create services with different durations?
Yes — short consults, one-hour sessions, or longer appointments.
How do customers know what they'll receive?
Your description should explain what's included, how the appointment works, and the expected outcome.
Can I create premium services?
Yes. Premium services can offer extra benefits, longer sessions, or personalized support at a higher price.
Can I offer follow-up sessions as separate services?
Yes. Create separate follow-up services with their own pricing and duration.
Can customers see if a service is popular?
Depending on platform features, customers may see reviews, ratings, or featured listings.
Should every service have a thumbnail?
Yes. A professional thumbnail makes your service more appealing.
Can I create services for different languages?
Yes. Create separate services or mention supported languages in the description.
Can I explain cancellation policies in my service?
Yes. Including cancellation/rescheduling info helps customers understand your policies.
Can I include requirements before booking?
Yes. List prerequisites, documents, software, or preparation customers should complete.
Can I offer customized services?
Yes. Describe personalized or tailored options in your description.
Can customers ask questions before booking?
Customers should first check your FAQs and description. If they still have questions, they can contact support or use available options.
What makes a service attractive to customers?
A clear title, detailed description, accurate pricing, professional thumbnail, positive reviews, and complete FAQs.
Can I use the same description for multiple services?
You can, but customizing each helps customers understand the unique benefits.
Can I organize services based on expertise?
Yes. Separate services for different skills or specialties make choosing easier.
Can customers book immediately after I publish a service?
Yes. Once active and your availability is configured, customers can book available slots.
How can I reduce customer questions about my service?
Write a detailed description, add FAQs, explain the booking process, and include preparation instructions.
Can I update my service after receiving customer feedback?
Yes. Feedback is a great way to improve your description, pricing, FAQs, and experience.
Can I remove a service that no longer fits my business?
Yes. Delete or deactivate services that are no longer relevant.
Will changing a service affect completed bookings?
No. Completed bookings stay unchanged; updates apply to future customers and new bookings.
Can I create services for workshops or events?
Yes — workshops, training, coaching calls, webinars, or any appointment-based offering.
How often should I review my services?
Regularly. Updating descriptions, pricing, images, and FAQs keeps listings accurate and appealing.
What should I do if customers frequently ask the same question?
Add it to your service FAQs — instant answers for customers, less work for you.
How can I create a service that customers trust?
Provide accurate information, a professional thumbnail, clear inclusions, transparent pricing, and respond to feedback.
How do I duplicate a service?
Go to Dashboard → Services, find the service, and click Duplicate. A copy is created with the same details for you to edit and publish.
Why should I duplicate a service?
It saves time when creating a similar offering — copy an existing service and change only what's different.
What information is copied when I duplicate a service?
Title, description, pricing, duration, FAQs, and other configured settings. Review and edit before publishing.
Can I edit a duplicated service before publishing it?
Yes. Change the title, description, duration, pricing, FAQs, thumbnail, and settings while the original stays unchanged.
Will duplicating a service copy its bookings?
No. Only the service information is copied. Bookings and history stay with the original.
Will customer reviews be copied to the duplicated service?
No. Reviews belong to the original. The duplicate starts with none.
Can I duplicate both free and paid services?
Yes, and you can change details before publishing the new version.
Can I change the price after duplicating a service?
Yes. Update pricing before making it available — useful for different packages.
Can I rename a duplicated service?
Yes. Give it a new title so customers can tell it apart from the original.
Does duplicating a service affect the original service?
No. The original stays exactly the same.
Can I duplicate a service multiple times?
Yes, as many times as needed for different variations or pricing.
Can I duplicate an inactive service?
Yes, if the platform allows it. Edit and publish the new version when ready.
Can I duplicate a service that already has bookings?
Yes. Existing bookings stay with the original; the duplicate is a new listing with none.
Will the duplicated service have the same availability?
It copies the service information, but availability follows your current working hours and calendar settings.
Can I duplicate a service to create different pricing plans?
Yes — an easy way to create Basic, Standard, and Premium versions without re-entering everything.
Can I duplicate a service for a different duration?
Yes. Edit the duration after duplicating.
Can I duplicate a service and change its description?
Yes. Customize the description to explain the new version.
Can I duplicate a service with a different thumbnail?
Yes. Upload a new thumbnail for the duplicate.
Can customers see that a service was duplicated?
No. Customers only see the final published service.
Is duplicating a service better than creating a new one?
For a similar service, duplicating is faster and keeps things consistent while letting you customize the copy.